Great Testimonial - Yet to be installed

Hi Matt,

We are looking forward to having the new door installed.

I want you to know this: you impressed us. My husband worked in retail for 38 years and he knows a good salesperson when he sees one. If he doesn't see one, we don't buy. We had every intention of just "window shopping" when you came (pun intended), but you convinced us that BEE Window was the way to go. Thank you.

Blessings,

Patty


PATTY BRAGG
COORDINATOR OF PRIOR LEARNING ASSESSMENT
INDIANA WESLEYAN UNIVERSITY
1900 W 50TH STREET
MARION, INDIANA 46953

Another Satisfied Customer - Great testimonial!!

Hi Lori!

I wanted to send an email expressing appreciation to you and the folks at Bee Windows for standing behind your product and your service by taking care of the problem with my porch window. I've attached pictures of the work that Mark Reno did. Not only did he replace the broken window, he took the time to explain to me why such things happen and did so in a way that made sense to me. He also bent over backwards to fix the trim around the other porch windows. I had questioned that earlier on but presumed how it was done was considered "normal and acceptable", but he said "no, that ain't right".

As you can see by the pictures, he stripped off the trim around the porch windows and replaced it with trim that now fits properly with a bevelled angle that channels water AWAY from the house, not INTO the house (which can be observed by the previous pictures I sent).

I realize that the extra time Mark consumed making things right with my porch costs your company money. Or it costs him money, in terms of work without pay. BUT - the value of that effort is not quite so tangiable when people ask me who I'd recommend for siding, window and porch work. If and when I might recommend your competitor, you'd never know that. So subsequently, it would be lost business you would also never know about. I know this because I used to work for a small manufacturing company in south whitley that used to produce the best product of its type, but lost sight of that, in the pursuit of the bottom line. Now that company is on the rocks and fading fast with little hope for survival in the face of lost market share.

Best regards,
Bryan Gibson

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